Shop Policies

All Illographo Press publications are self-funded and independently produced limited editions, printed in short runs, sold directly by the author/publisher and distributed to select independent bookstores.

Each publication has a unique value because we print in small quantities, keeping our production lean and reducing our carbon footprint.

Pricing

Illographo Press produces original works made with love. The value of each publication is based on printing costs, business expenses, time and labour involved in its production. Every purchase directly contributes to the creation of new works.

Seller GST is included (where applicable). Additional GST may be applied by the e-commerce platform.

Shipping & Delivery

Cost of shipping is based on Australia Post Pricing. Orders are dispatched within 1-3 business days and shipped via Australia Post standard mail. Delivery times may vary from 1-5 days within Australia and 7-30 days for International orders.

Buyers are responsible for any customs and import taxes that may apply. This shop is not responsible for delays due to customs.

Digital Orders

A digital order means:

  • You will receive a DIGITAL file instead of a physical product or printed material, as soon as payment is confirmed.

  • You can download your digital order as a PDF or JPEG file to view on a computer screen, upload on a viewing app; OR print using a desktop printer or commercial printer.

  • You will need Adobe Acrobat to view and/or print a PDF file. JPEG files can be opened on any computer/mobile.

  • Digital products are for personal use only. The artwork remains the intellectual property of the artist/author/publisher. You cannot re-sell, reprint, reproduce the artwork on other products or upload/publish a digital copy on any website or social media channel or claim it as your own.

Returns & Exchanges

This shop accepts returns and exchanges within 30 days with proof of purchase. Buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition.

Digital items aren't eligible for returns, exchanges or refund because of the nature of these items. 

Data & Privacy

This website only collects data that are necessary to process an online order. Any personal data collected by the e-commerce platform will not be used for any other purposes or shared with a third party.

Customers will receive email communications regarding their order and delivery updates. Only active subscribers will receive newsletter updates and they can unsubscribe anytime.

If you would like your data to be deleted from our system, please send us a ‘Data deletion request’ and we will permanently remove you from our database.

Last updated on 26 January 2023.